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To import, you would set the benefit settings to import. The attached PDF shows a tab delimited sample file and how it shows after imported to TG. We’ve also attached the sample import file.   It seems that the PYMST.c Read More

Sorry can’t add employee error but active number is less than maximum FIX: Inactive is set for current payperiod, until next payperiod - inactive will not be official Solution: Set inactive date in employee&rsqu Read More

Question: How can I see QuickBook certificate with AMANO seal? Answer: Step:1 Download the attached QBbridge.rar file. Unzip and replace the QBbridge.exe into Payroll folder of your Time Guardian series install directory. i.e. C Read More

Quickbooks sync/integration requirements: Install the following programs which are included in the Time Guardian CD: QBFC 8.0 - check your Windows add/remove programs if already present Guidelines: Read More

  HOW TO CLEAR ERROR 22 ON THE MRX-35?   ANSWER:       ERROR 22 MEANS MEMORY IS FULL. THERE ARE 50 CARDS ALREADY ON MEMORY. TO CLEAR OUT THE ERROR YOU NEED TO CLEAR THE MEMORY OR WAIT FOR NEXT PAY PERIO Read More

  See the attached document for how to create guaranteed hours with the Zone diDifferentials Module in Time Guardian Series software. The ADV_ZONEDIFF module is required as well as ADV_LABOR and ADV_PAYCL Read More

Question:  When employees punch in and out, it shows the correct day under the Day (IN Punch) and Day (OUT Punch), but under Date and Day on the timecard, it is always one day ahead.  Example:  If John Doe punches in on Read More

Why I don’t see Employee Signature and Supervisor Signature in Time Card, Time Card New , Time Card Detail and Time Card Summary Report even though these options are selected ? Answer: Follow the steps mentioned below to show Emplo Read More

The below steps will correct the issue of punches are on the wrong day for most employees. Applies to Time Guardian 5.x, Plus, and Pro 4.x. Verify the payclass assigned to the employee by... Going to Read More

  The Time Guardian Series software comes with numerous standard time and attendance features.  However, there are optional availabe advanced modules [see the attached document for a complete list as of Jan 2011] Read More